Norfolk Arts Centre

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We offer a variety of events

Join us Saturday, October 26th, from 1 pm to 4 pm for an author talk with Suzanne Cronkwright


As a technical writer, with over 35 years experience in high tech and govt, Suzanne wrote dry procedures, policies, and help instructions that people really didn’t read until, let’s face it, they experienced extreme difficulties with their desktop applications or equipment. She wanted to make a difference in real people’s lives, and so on Jan 1, 2014, she pledged to take an online course from Jack Canfield, the author of Chicken Soup for the Soul books to learn about how to write a non-fiction book and market it in today’s publishing world. Within 2 weeks of completing the course and learning that, as a writer, she needed to seek out a subject matter expert and assist them in their writing, the karma gods re-introduced her to a previous Women’s Business Network colleague, Elaine Birchall, the recognized Canadian expert in the field of hoarding. Together, they embarked on a 7-year journey to write, revise, and publish “Conquer the Clutter: Strategies to Identify, Manage, and Overcome Hoarding”, now published by Johns Hopkins University Press and available on 

Please pre-order your copy of “Conquer the Clutter: Strategies to Identify, Manage, and Overcome Hoarding” so that it will be delivered to your door by our Oct. 26th event, and plan to attend the event to have a personal signing of your book with Suzanne. At the event, Suzanne will read an excerpt from the book and talk about her writing journey.



Why does Cliff, a successful lawyer who regularly wins landmark cases, step over two-foot piles of paper whenever he opens his front door? Why do Joan and Paul ask Children’s Services to take their three children instead of decluttering their home? Why does Lucinda feel intense pressure to hold onto her family’s heirlooms even though she has no room for them? They have hoarding disorder, which an estimated 2% to 6% of the adult population worldwide experience.

Book Cover Conquer the ClutterConquer the Clutter offers hope to anyone affected by hoarding. Real-life vignettes, combined with easy-to-use assessment and intervention tools, support those who hoard—and those who care about them. Written by Elaine Birchall, a social worker dedicated to helping people declutter and achieve long-term control over their belongings, and Suzanne Cronkwright, a technical writer who makes complicated procedures understandable, the book

• provides an overview of hoarding, defining what it is—and is not
• explains the difference between clutter and hoarding
• describes different types of hoarding in detail, including impulse shopping, “closet” hoarding, and animal hoarding
• debunks myths about hoarding and hoarders
• explores the effects that hoarding has on relationships, on work, and on physical and financial health
• presents a practical, step-by-step plan of action for decluttering
• contains dedicated advice from individuals who have successfully overcome their hoarding disorder

The most comprehensive work about hoarding on the market, Conquer the Clutter discusses special populations who are not often singled out, such as the disabled and the elderly, and includes numerous worksheets to assist individuals in determining the scope of their hoarding disorder and tackling the problem.


Suzanne Cronkwright
GlenAshton Associates Inc.